Conditions

Rules, conditions and useful info

Check-in

It is possible to make the check-in from 13.00 to 16.00. In case of late arrival, (compared to the agreed time) or just to change the time of arrival, please call in advance to 329-5662550, Marco. .

Check-out

Check out it must be done by 10.30, this to allow us to do the cleaning. For those staying Most Active nights, cleaning  time is from 10.30 to 12.30.

Cancellations

There is no penalty for cancellations with 4 days in advance; in case the notice is less than the above period, the deposit will be retained.  In case of early departure, cancellation fee of 50% of the sum remaining.

Breakfast

An Italian-style, breakfast is served from 7.30  to 9.30 ; let’s always know  if you have special dietary requirements.

Check-in notes

As B&B accommodations in small family-run, there is no reception service available at all hours of the day, such as in hotels, so each guest is invited to communicate by phone (even e-mail) to the owner of the structure there  time gives arrival, preferably the day before, the  arrival itself. Failure to notice might cause some discomfort.

Registration

Upon arrival in the B&B must be delivered, valid identification documents, necessary for registration stipulated by law. The data of our guests are treated in accordance with the applicable privacy legislation. Once completed the notification tab, you will be asked for the balance of the stay.  

Keys

The key of the room, door and gate, will be delivered upon arrival in bed and breakfast (gate and home) so that we can come and go as they please; in case of loss of the keys is provided for a fee of € 60.00 will be entirely charged to the guest.

Cleanings

The cleaning of the common areas will be served from 10.30 a.m. to 12:30 while the sheets will be changed every new host, or by prior arrangement each week. The cleaning of bathrooms and towels, and cleaning of the room, will be performed every 3 days; advance exchange is provided upon request (additional charge 5 euro linens and towels 3 euro).  

Visitors and common sense rules

It is strictly forbidden to have visitors and more guests than those residing therein. The rules to be observed in our bed and breakfast are not only those enshrined in law, but especially those dictated by common sense and mutual respect. The customer that for misuse, negligence or carelessness goes damage, its equipment or to objects in use, will be charged the appropriate amounts for repairs, replacements and housekeeping. To shrink ensured we will proceed according to law. It’s done so ban to take out linen, blankets, towels etc. etc. from the rooms and everything in bed and breakfast.

Smoking

It is not allowed to smoke inside the common spaces (hallway, stairs) and rooms. Observance of this simple rule, stems from the need to protect those who do not smoke, or those who come after you, as well as a norm for the prevention against fire. In any case, the rooms have a balcony or veranda, where you can safely smoke.

Animali domestici

Small pets if well behaved will be accepted upon request for additional charge € 10 for the final cleaning. However, in the event of failure to comply with the normal rules of cleaning or damage caused by the animal (about this matter the animal should never be left alone in the room), the B&B Agora, reserves the right to determine compensation equal to the cost required to clean and/or repair. The owner is liable for any damage and/or injury.

 

The B&B declines any responsibility for loss, theft or damage to items of your property left unattended in rooms or in public areas and for damage to persons, animals or objects to and from third parties. Any damage must be immediately reported to the Manager.

 

Look forward to your cooperation, we are at your disposal for any clarification, wishing you a peaceful and happy stay.

An oasis of peace

Bed & Breakfast Agorà in Sarzana; simple, homely, we wish you to feel at ease.

Send an e-mail for info request